Terms & Conditions

  1. Flights are subject to weight restrictions at the discretion of the pilot in command.
  2. Baggage allowance is limited and will be allocated on an individual basis. Only soft bags can be carried.
  3. All flights are subject to weather at the discretion of the pilot in command. While AIR TAXI will use its best endeavours to complete tours/charter as advertised, we reserve the right to alter transport, route traveled, accommodation or services provided for any reason whatsoever, including but not limited to weather, aircraft or unserviceable equipment, operational conditions or requirements. AIR TAXI will not be responsible for any additional expenses incurred as a result of any delays, cancellations or alterations arising from this clause.
  4. Where AIR TAXI does not operate a section of a tour, or directly provide a service incorporated as part of the tour then the company shall not be responsible for any loss, damage or injury occasioned to any person or property as a result of any such tour inclusion undertaken during the tour whatsoever or howsoever the same may be caused whether as a result of negligence or otherwise.
  5. AIR TAXI can give no guarantee of exact times of arrival or departure of any service and will not be liable for failure to make connections to other services.
  6. The company reserves the right to vary the price of tours/charter as a result of any significant increase in fuel prices, or other related supplier tariffs. Written quotes are valid for sixty days.
  7. All baggage and personal belongings are carried entirely at the passengers own risk.
  8. Cancellation Policy:
    • 21 days before departure—full refund
    • Less than 21 days from departure—75% refund
    • Less than 72 hours from departure—50% refund
    • Less than 24 hours from departure—0% refund
  9. Prices indicated do not include Departure Taxes. These apply from Bauerfield Airport, Santo Airport and Tanna Airport.Applies to ALL tours/charter
  10. Air Taxi reserves the right to sell any unused charter flight seats.

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